Shopware 6.7.13.0 Update: Restoring Strikethrough Prices in Product Listings & Sliders
Updating your e-commerce platform should bring improvements, not unexpected headaches. Yet, for many Shopware merchants who recently upgraded to version 6.7.13.0, a critical visual element has gone missing: the essential strikethrough prices in product listings and sliders. This seemingly minor glitch can have a significant impact on your sales, customer perception, and even legal compliance.
At Migrate My Store, we understand the intricacies of Shopware migrations and the importance of a flawless storefront. This guide will delve into the specifics of this bug, provide an immediate workaround, and offer insights into why this display issue demands your urgent attention.
The Disappearing Act: Strikethrough Prices in Shopware 6.7.13.0
The problem, first highlighted by a vigilant user, Andreas_147, in the Shopware forum, is straightforward: after updating to Shopware 6.7.13.0, the "Streichpreis (Brutto)" (gross strikethrough price) that you meticulously configure in your backend is no longer visually crossed out in product overview pages, category listings, or product sliders. Crucially, the strikethrough does still appear correctly on individual product detail pages, making the discrepancy even more perplexing.
Imagine a customer browsing your store, seeing a product advertised at a sale price, but without the original price visibly struck through. The psychological impact of seeing a discount is significantly diminished without the visual anchor of the original price. This can lead to:
- Reduced Perceived Value: Customers might not realize they're getting a deal.
- Lower Conversion Rates: The urgency and attractiveness of a sale are lost.
- Customer Confusion: Inconsistent pricing display can erode trust.
Unmasking the Technical Root Cause: A CSS Conflict
Andreas_147's initial investigation quickly pointed to a CSS conflict as the culprit. They observed the following CSS rules at play in the listing context:
.product-price .list-price-no-line-through .list-price-price {
text-decoration: none;
}
.product-price .list-price .list-price-price {
text-decoration: line-through;
}
The issue arises because the class .list-price-no-line-through is being incorrectly applied in certain listing contexts, overriding the standard .list-price styling that correctly applies text-decoration: line-through;. Essentially, a rule designed to prevent strikethrough is being triggered where it shouldn't be, effectively "un-striking" your sale prices.
Official Acknowledgment and High Priority Bug Status
The good news (if there is any in a bug report) is that this isn't an isolated incident or an intentional design choice. Another forum user, MrAle, swiftly confirmed it as a bug and provided a link to an official GitHub issue: The list price is displayed without being crossed out.
This GitHub issue, created on July 16, 2026, and tagged with "priority/high," "Platform(Default)," and "customer-support," underscores the severity and widespread impact of the problem. Shopware's acknowledgment and high-priority tagging mean that a fix is actively being pursued by the core development team. However, waiting for an official patch might not be an option for businesses relying on effective promotional displays.
Your Immediate Fix: A Custom CSS Workaround
While we await an official Shopware patch, Andreas_147's proposed temporary CSS solution offers an immediate way to restore the strikethrough effect in your product listings and sliders. This workaround forces the desired line-through decoration, overriding the problematic text-decoration: none; rule.
Here's the CSS snippet you can use:
.product-price .list-price-no-line-through .list-price-price {
text-decoration: line-through !important;
}
How to Implement This Fix:
- Access Your Shopware Admin: Navigate to
Content > Themes. - Edit Your Active Theme: Click on the "..." menu next to your active theme and select "Edit".
- Add Custom CSS: Go to the "CSS/SCSS" tab.
- Paste the Code: Add the provided CSS snippet to the custom CSS area. It's generally best practice to add custom CSS at the end of your theme's CSS to ensure it takes precedence.
- Save and Compile: Save your changes and then compile your theme. This step is crucial for the changes to take effect on your storefront.
- Clear Cache: After compiling, clear your Shopware cache (
Settings > Cache & Performance > Clear all caches) to ensure the new styles are loaded.
Important Note: The !important declaration is used here to ensure this rule overrides any conflicting styles. While generally advised to use sparingly, it's appropriate for a temporary bug fix like this. Remember to remove this custom CSS once an official Shopware update resolves the issue.
Why Strikethrough Prices Are More Than Just Visuals
Beyond aesthetics, strikethrough prices are a cornerstone of effective e-commerce merchandising. They leverage psychological principles to drive sales:
- Anchoring Effect: The higher original price serves as an "anchor," making the discounted price appear even more attractive.
- Perceived Value: Customers feel they are getting a better deal, increasing the perceived value of the purchase.
- Urgency and Scarcity: Often used in conjunction with limited-time offers, they create a sense of urgency, encouraging quicker purchase decisions.
- Transparency and Trust: Clearly showing the original price builds trust and transparency, especially important in regions with strict pricing display regulations.
Ignoring this bug means missing out on these powerful conversion drivers. It's not just about a broken visual; it's about a broken sales mechanism.
Staying Ahead: Best Practices for Shopware Updates
This incident highlights the importance of a cautious approach to platform updates:
- Staging Environment: Always test updates on a staging environment before deploying to live.
- Backups: Perform full backups before any major update.
- Monitor Forums & GitHub: Stay informed about known issues by monitoring the official Shopware forums and GitHub repositories.
- Professional Support: For complex updates or migrations, consider leveraging expert services.
At Migrate My Store, we specialize in seamless Shopware migrations and ongoing support, ensuring your store remains robust and performs optimally, even through challenging updates.
Conclusion
The missing strikethrough prices in Shopware 6.7.13.0 product listings are a significant bug that can impact your store's performance. While an official fix is in the pipeline, the provided CSS workaround offers an immediate solution to restore this crucial visual element. Implement it promptly to ensure your sales and marketing efforts remain effective.
Encountering persistent issues or planning a major Shopware migration? Don't navigate these complexities alone. Visit migrate-my-store.com for expert guidance and solutions tailored to your e-commerce needs. We're here to ensure your Shopware store not only functions flawlessly but thrives.